Privacy Policy
Effective Date: October 4, 2024
Introduction
At Gliant, L.L.C. (“Company,” “we,” “our,” or “us”), we are deeply committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our healthcare documentation tool (referred to as the “Service”). We handle all information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other relevant data protection laws. By using our Service, you consent to the collection and use of your information as described in this policy.
Information We Collect
We gather several types of information from users of the Service to provide and improve our offerings. This includes Protected Health Information (PHI), which refers to any data that relates to an individual’s health status, healthcare provision, or payment for healthcare services, and that can identify or potentially identify the individual. Additionally, we collect personal information such as names, email addresses, and other contact details necessary for providing the Service. Finally, we collect usage data, which helps us understand how the Service is accessed and utilized. This data includes information such as device details, IP addresses, and records of interactions with the Service.
How We Use Your Information
The information we collect is used to ensure that we provide, maintain, and improve the functionality of the Service. It helps us comply with HIPAA’s Privacy and Security Rules, ensuring that our operations adhere to strict confidentiality requirements. We also use this information to communicate with you regarding updates, notifications, or any significant changes to the Service. Additionally, the data helps us secure the PHI stored in our systems, ensuring it remains protected from unauthorized access.
Disclosure of Information
We are committed to protecting your information and do not sell, rent, or lease personal data or PHI to third parties. However, we may need to disclose this information in specific cases. For example, we may share data with business associates, such as third-party service providers, that help us maintain and operate our systems. These partners are subject to Business Associate Agreements (BAA), ensuring they comply with HIPAA regulations and maintain the same level of confidentiality. Additionally, we may be required to disclose information in response to legal obligations, such as court orders or government regulations. In such cases, we will only disclose the minimum necessary information to comply with legal requirements.
Data Security
The security of your data is of the utmost importance to us. We have implemented robust physical, administrative, and technical safeguards to protect against unauthorized access, disclosure, or misuse of your information. Our security measures include encryption of PHI both during transmission and while at rest on our servers, ensuring that sensitive data remains secure at all times. We also conduct regular risk assessments to identify potential vulnerabilities in our systems and implement access controls to ensure that only authorized personnel have access to PHI. These efforts are part of our ongoing commitment to protecting the privacy and security of your information.
Your Rights
As a user, you have several important rights regarding the PHI we manage. You have the right to access and receive copies of your PHI at any time. If you notice inaccuracies, you have the right to request amendments or corrections. Additionally, you may request an accounting of certain disclosures of your PHI, giving you a record of when and how your data has been shared. If you believe that your privacy rights have been violated, you have the right to file a formal complaint, and we will address your concerns promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When such updates occur, the “Effective Date” at the top of this policy will be revised to reflect the most current version. If there are significant changes to the way we handle your information, we will notify you through the Service. We encourage you to review this Privacy Policy periodically to stay informed of any changes that may affect your rights or the way we manage your information.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights related to your personal information or PHI, we invite you to reach out to us through our contact page. We are here to assist you with any inquiries or concerns and will respond as quickly as possible.