Terms of Service

Effective Date: October 4, 2024

Acceptance of Terms

By accessing or using the healthcare documentation tool (referred to as the “Service”) provided by Gliant, L.L.C. (referred to as “Company,” “we,” “our,” or “us”), you are acknowledging and agreeing to comply with these Terms of Service (hereinafter referred to as the “Terms”). Your use of the Service constitutes a binding agreement between you and the Company. If, at any point, you disagree with any part of these Terms, we strongly advise that you discontinue using the Service immediately, as your continued usage will be interpreted as acceptance of these conditions.

Compliance with HIPAA

Our Service involves the handling of Protected Health Information (PHI), which means that we operate in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its associated regulations. As a user, you agree to abide by all applicable laws and regulations regarding the privacy and security of PHI. This includes ensuring that any PHI you handle through the Service is managed appropriately, with a commitment to maintaining confidentiality and preventing unauthorized disclosures.

Account Registration

In order to access certain functionalities of the Service, you may need to create a user account. When doing so, you are responsible for safeguarding your login credentials, including your username and password. Any activity that occurs under your account is your responsibility, and you agree to notify us immediately if you suspect any unauthorized access or usage. Maintaining the confidentiality of your account details is essential to preventing unauthorized actions on your behalf.

Use of the Service

You agree to use the Service solely for lawful purposes and in a manner consistent with all applicable legal and regulatory obligations. The Service should not be misused in any way, and you agree not to engage in the following activities:

  • Uploading or transmitting any PHI unless you have proper authorization to do so.
  • Using the Service for any purpose that is unlawful or unauthorized.
  • Interfering with or disrupting the security, integrity, or overall functioning of the Service in any manner.

By agreeing to these conditions, you ensure that your use of the Service aligns with its intended purpose and that you are compliant with all relevant rules and regulations.

Data Ownership and Responsibility

As the user, you retain ownership of all PHI and data that you input into the Service. Gliant, L.L.C. serves as a Business Associate, meaning that we are responsible for safeguarding your data in compliance with HIPAA standards. We are committed to ensuring that your PHI is not used, disclosed, or sold for any purpose other than providing the intended Service. Our role is to protect your data and maintain confidentiality, as outlined by applicable laws and the agreements in place.

Service Availability

While we strive to provide continuous and uninterrupted access to the Service, we cannot guarantee that the Service will be available at all times. There may be instances where the Service is temporarily unavailable due to scheduled maintenance, upgrades, or unforeseen issues. We will make reasonable efforts to minimize any downtime, but we are not liable for any loss or damage that may result from such service interruptions.

Limitation of Liability

To the extent permitted by applicable law, Gliant, L.L.C. is not liable for any indirect, incidental, special, or consequential damages that may arise from your use of, or inability to use, the Service. This includes, but is not limited to, situations involving:

  • Loss of revenue or profits.
  • Loss of data.
  • Unauthorized access to or disclosure of PHI.

These limitations are designed to clarify the extent of our responsibility, and users are encouraged to understand their own obligations regarding the use of the Service.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, particularly if you are found to be in violation of these Terms or if you fail to comply with HIPAA obligations. Termination may also occur for other reasons at our sole discretion. In the event of termination, all PHI must be returned to the covered entity or securely deleted in compliance with applicable regulations. It is your responsibility to ensure that this process is followed.

Modifications to the Terms

Gliant, L.L.C. reserves the right to modify these Terms at any time. Any changes we make to these Terms will become effective upon posting the updated version to our website or notifying you via email. Your continued use of the Service after any modifications are implemented signifies your acceptance of the revised Terms. We recommend reviewing the Terms periodically to stay informed of any updates or changes.

Governing Law

These Terms are governed by and will be interpreted in accordance with the laws of the United States and the State of Idaho, without regard to any conflict of law provisions. By agreeing to these Terms, you consent to the exclusive jurisdiction and venue of the courts in Idaho for resolving any disputes arising from your use of the Service.

Contact Us

If you have any questions or concerns regarding these Terms or your use of the Service, please do not hesitate to contact us. You can reach out to our team for further clarification or assistance through our contact page, and we will do our best to address your inquiries.